We provide the following direct technical support:-
• Email
• Telephone
• Chat via WhatsApp
• Program updates (within warranty period)
• Remote access (within warranty period)
In addition to the above direct support, the following types of indirect support are available to all users:-
• Forums
• Knowledge bases
• Frequently Asked Questions (FAQ)
The hours for support are:-
• Mondays to Fridays: 9:00am to 5:00pm
• Saturdays: 9:00am to 1:00pm
• Sundays and public holidays: Not available
